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EShop Policy

This document describes our policy towards orders taken from our online store. For our in-store policy, please call us to check.

Currency & Taxes:

Currency All prices are stated in Singapore dollars and are subject to change without notice.

Custom Duties & Taxes You are responsible for all custom duties and taxes. Please check with your local customs office.


Online orders can be paid by credit card, Paypal funds or internet/ATM bank transfers from all major Singapore banks (DBS, UOB, POSB, OCBC). If you pay by credit card, your credit card will be charged via Paypal gateway. There is no need to have a Paypal account to pay by credit card, just click on "Don't have a PayPal account? No problem, continue checkout." during the checkout process. For other modes of payment (such as internet banking, cash on delivery, Western Union), please contact us with your order. [Please note in-store orders can only be paid by cash or NETS].


Once an order has been placed it cannot be changed or cancelled. If we discover an error in the price of the products you have ordered, you will have the option of either reconfirming the order at the correct price or canceling your order.

Shipping & Delivery:

Once cleared payment has been received, orders will dispatched within 1-3 Business Days Excluding Saturdays, Sundays & Public Holidays.

Singapore orders are shipped by Singapore Post registered mail or door stop delivery. Delivery takes 1-2 business days.

Overseas orders are shipped by Singapore Post registered airmail. You will be given a tracking number and can track your shipments from the Singpost registered article site. Depending on destination, transit times are typically from 7 to 21 business days. Buyers from Armenia, Belarus, Benin, Cambodia, China, Ghana, India, Kampuchea, Kazakhstan, Kyrgyzstan, Latvia, Lithuania, Moldova, Nigeria, Pakistan, Russia, Serbia-Montenegro, Turkmenistan and Ukraine, pls contact us before buying online.

Refund/Exchange policy:

All goods are non-refundable and non-exchangeable.

Terms of Use:

Orders and Purchases | If you purchase merchandise through our online store, we will gather personal information (i.e. name, billing and shipping address information, email address and telephone number), as well as information about your purchases. We treat all transactions and customers' particulars with the strictest confidence. We do not disclose, sell, share or misuse any personal information provided to us in this website to any other organizations for commercial purposes less to satisfy any law, regulation, or government request. We only use the information we collected lawfully for our sales operation, e.g. sending newsletter, confirming orders and keeping customers informed of the progress of the orders to their e-mail

Copyright | All logos, images, graphics, and texts on our web site are property of Hairizon and all rights are reserved. None of the contents may be reproduced without our prior consent in writing.

Site Information | We do our utmost to make sure the contents of the web site are current, complete and accurate but there may be occasional errors. We reserve the right to remove or edit content from the web site and/ or withdraw products at any time.

Modification of Terms | We reserve the right to alter its terms and conditions at any time.

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